Company ID  
 
 

 

 

 

 

 

 

 
 
Case Study #1
 
OMT Enterprises Scraps Old Commissions Process and Streamlines
with the Business2Web™ Sales Rep & Commissions Module
 
Published on 07-Nov-2007
 
“The immediacy and spontaneity of instant invoice reviewing capabilities for each representative helped streamline this time consuming monthly task —very important in this company where people and their time are extremely valuable. The hours and cost savings from use of the Business2Web™ Commissions review and scheduling system is staggering.” - Richard Gantswig, National Account Manager, OMT Enterprises
 
Company: OMT Enterprises
Deployment Location: Gardena, CA
Industry: Gift & Seasonal Products Wholesaler
Solution: Business2Web Sales Rep & Commissions Module
 
Overview
Headquartered in Gardena, California, OMT Enterprises develops and imports new products from overseas and wholesales to a 10,000+ customer base located throughout the United States and Canada. With approximately 35 Sales Agencies and 120 Sales Representatives this company operates with a 3,000 product sku base within many local and abroad territories. Each Sales Agency operates within a territory that is based upon a predefined state or zip code range.
   
Business need: Large enterprise with globally distributed, mobile sales force must foster collaboration and speed through the most efficient channels to optimize productivity and rewards while maintaining in-house costs down to a minimum.
   
Solution: Business2Web™ Sales Representative and Commissions Module
   
Benefits:

Higher productivity due to faster, easier collaboration and decision making tools; estimated savings of 25 - 30 hours per month of reviewing and scheduling time for the commission review process. With the online globally accessible Sales Force portal the sales team can place orders online, review new products, and gain invaluable insights to their customer base and related sales trends.

 

 
Case Study

Any business that has to maintain and pay a commissions-based sales force within a predefined time schedule understands the importance of accuracy, efficiency and quality control. In the past, many companies would have to rely on computer invoice lookup screens, hard copy paper orders and reports, and commission payment percentage tables for each individual rep. In reality to obtain true accuracy each individual line item for every invoice should be verified. When having large numbers of invoices every month it is possible for data entry errors, incorrect commissioning, and other easily overlooked issues. This fact was evident with OMT Enterprises causing their monthly representative review process to be very tedious and time-consuming.

By utilizing the tools included with the Business2Web™ Sales Rep package, their sales managers can quickly review the invoices for each particular rep for a current or past time period from within a single screen. Having the ability to change incorrect commission amounts
"on-the-fly" dramatically increased accuracy while saving valuable time. Another problem OMT had faced was their current accounting system would only allow for commissions to be paid on the entire invoice and not on a line item level. This posed problems in many situations and was easily corrected with the new Business2Web™ Reps and Commissions system. Now they can identify incorrect commission amounts on the line level and adjust accordingly all within the same review and modification screen. With the option to change commissions using the system's built-in user defined rate matrix provides faster modifications on a global scale. To date there has been an average of 90% saving in work time for the entire process. By using the included Sales Representative web portal our sales force personnel can log in and review their individual commissions online from any Internet accessible computer.

Convenient Web Accessibility to the Customer-base and related product data brings on higher sales

Although their main concern was streamlining the commissions review and payment process, OMT had gained an even larger return on their investment by utilizing the additional tools provided by the Sales Reps & Commissions package. Along with several in-depth analytical reports now available to their employees they also obtained a complete web based sales team access portal. This virtually allowed their sales force direct access into the company data with only limited access to each of their predefined accounts and territories. This in turn allowed for faster turn around times on the introduction of new products, getting new orders into the main system, reviewing customer sales trends and more...